With the rising trend of illnesses due to an aging society, the emergence of new diseases, and the growth of the medical and health tourism market, businesses in Thailand's medical industry are adapting by incorporating technology into their operations. This integration aims to enhance the efficiency of patient care and deliver exceptional service, ultimately gaining a competitive edge.

Salesforce Health Cloud is a specialized cloud solution designed specifically for the healthcare sector. It helps medical organizations provide more efficient patient care.

The primary goal of Salesforce Health Cloud is to consolidate patient information from various sources, including medical data, treatment history, and other personal details, into one comprehensive view. This allows medical professionals to access a complete picture of the patient, facilitating more accurate health data analysis, behavior insights, and treatment history review. This holistic approach leads to personalized healthcare, proactive appointment scheduling, and more effective treatment follow-ups.

Health Cloud offers a variety of features to streamline medical services, such as reminders for treatment follow-ups and dashboards for monitoring patient health data. Additionally, it includes tools for health risk analysis and management, enabling the screening and prioritization of patients, and designing appropriate treatment plans. These plans may involve recording behaviors or factors contributing to diseases, scheduling follow-up appointments, recommending medications, and coordinating care across multiple departments, ensuring that the medical team provides targeted and highly efficient patient care.

Moreover, Salesforce Health Cloud is designed with Health Level Seven (HL7) data standards to support the integration of Electronic Health Records (EHRs) from hospital systems. It also emphasizes data security and privacy, adhering to the highest security measures as per the Health Insurance Portability and Accountability Act (HIPAA), to protect patient health information from leaks or unauthorized access. This ensures that patients can trust that their information is securely handled.

Salesforce Health Cloud is designed to meet the needs of companies and organizations across the healthcare sector, including hospitals, clinics, pharmacies, health insurance companies, and individual healthcare providers. It is tailored to facilitate excellent service in data management, patient referrals, and treatment follow-up, resulting in more efficient and improved patient care.

For more information, talk to our Salesforce expert at iiG https://bit.ly/TalktoOurSalesforceExpertsatiiG